Privacy Policy

1. Who We Are

Sudarshan Sanchari Tours ("we", "us", "our") is a boutique tour operator based in India. Our website is sudarshansanchari.com and our primary booking contact is info@sudarshansanchari.tours.

2. Data We Collect

Information you give us

When you submit an enquiry or booking request through our forms, we collect:

• Full name
• Email address
• WhatsApp / phone number
• Travel preferences (group size, preferred month, destination interest)
• Any additional notes you provide in the free-text fields

Information collected automatically

Our website may collect standard web-server logs (IP address, browser type, referring URL, pages visited, time of visit) for security and performance monitoring. We do not currently use analytics cookies beyond what is strictly necessary.

3. How We Use Your Data

• To respond to your travel enquiry and prepare a personalised itinerary or quote
• To communicate with you about bookings, trip logistics, and pre-departure information
• To improve our website and services based on aggregate usage patterns
• To comply with our legal obligations as a registered tour operator in India

We do not use your data for automated profiling, and we do not send unsolicited marketing emails. If you wish to receive updates about new tours, we will ask for your explicit consent separately.

4. Third-Party Services

Our website uses the following third-party services that may process your data:

• Formspree — Our enquiry forms submit data to Formspree (formspree.io), which forwards submissions to our email inbox. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.
• Cloudflare Turnstile — We use Cloudflare's Turnstile widget to protect our forms from spam. Cloudflare may process your IP address and browser data to verify you are human. See cloudflare.com/privacypolicy.
• WhatsApp — If you choose to contact us via WhatsApp, your messages and phone number are processed by Meta under their own privacy terms.
• Google Fonts — Our pages load fonts from Google's CDN. Google may log your IP address as part of this request.

We do not sell, rent, or share your personal data with any third party for marketing purposes.

5. Data Retention

Enquiry data is retained for as long as necessary to fulfil the travel service you requested, and for up to three years thereafter for business record purposes. You may request deletion at any time (see Section 7).

6. Security

We take reasonable precautions to protect your data, including using HTTPS for all data transmissions. However, no method of transmission over the internet is 100% secure. Please contact us immediately if you believe your data has been compromised.

7. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

8. Contact Us

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.